CASE STUDY 03 · RETAIL / E-COMMERCE

Leading a high-stakes seasonal campaign

Leading a high-stakes seasonal campaign

Leading a large seasonal campaign across print, digital and customer touchpoints, from early creative direction through to final delivery.

Leading a large seasonal campaign across print, digital and customer touchpoints, from early creative direction through to final delivery.

SEASONAL CATALOGUE

WEBSITE

EMAIL

ROLE

Senior Web & Graphic Designer

YEAR

2024 - Present

SCOPE

Campaign Strategy, Creative Direction, Print & Digital Production

ROLE

Senior Web & Graphic Designer

YEAR

2024 - Present

SCOPE

Campaign Strategy, Creative Direction, Project Leadership

01 / THE OPPORTUNITY

Peak season brings a lot of moving parts together

Peak season brings a lot of moving parts together

The seasonal catalogue is one of the biggest commercial moments of the year, with significant investment across print, production and marketing. I led the creative from initial concept through to delivery, making sure everything felt connected across channels.

Selected impact

~600k+

Catalogs produced per year

2

Brands

3

Channels

02 / CREATIVE DIRECTION

One idea, built to travel

One idea, built to travel

Rather than designing each asset in isolation, I created a flexible campaign system that could work across different formats. Photography, typography, product storytelling and promotional messaging all needed to feel recognisable, whether a customer saw the campaign in print or online.

01 / Campaign photography

Partnered with the buying team to select and sign off campaign imagery that balanced product priorities with the creative direction.

02 / Typography + Colour

Led typography and colour application within brand guidelines, ensuring a cohesive, legible system across every page.

03 / Editorial + PRODUCT storytelling

Worked with the buying team to prioritise products by sales performance, translating commercial decisions into compelling editorial layouts.

04 / PRINT PRODUCTION

Owned print production end to end, from supplier quotes and artwork preparation to final file delivery and print approval.

03 / CUSTOMER JOURNEY

One campaign, multiple customer touchpoints

One campaign, multiple customer touchpoints

Direct Mail OR DIGITAL CATALOG OR E-MAIL → E-commerce Experience → Conversion

Direct Mail OR DIGITAL CATALOG OR E-MAIL → E-commerce Experience → Conversion

01 / TOUCHPOINTS

The Scottish Store desktop web experience

02 / E-COMMERCE EXPERIENCE

The Scottish Store email marketing design

03 / CONVERSION

The Scottish Store advertising creative

One approach. Two distinct brands.

One approach.
Two distinct brands.

The same campaign responsibility extends across a second e-commerce brand, with the creative direction adapted to its own identity, audience and commercial priorities.

04 / KEY TAKEAWAYS

What I Learned

What I Learned

Leading the campaign meant looking beyond the individual designs. I had to connect creative decisions with commercial priorities, production requirements and deadlines to make sure the final experience worked as a whole.

Creative
Leadership

Led seasonal campaigns from initial concept through design, feedback, stakeholder alignment and final delivery.

Led seasonal campaigns from initial concept through design, feedback, stakeholder alignment and final delivery.

Omnichannel
Campaign Design

Created cohesive campaign experiences across catalogue, CRM, digital and e-commerce touchpoints.

Created cohesive campaign experiences across catalogue, CRM, digital and e-commerce touchpoints.

Production
at Scale

Managed high-volume print production across two brands, balancing creative quality, budget and demanding timelines.

Managed high-volume print production across two brands, balancing creative quality, budget and demanding timelines.

NEXT PROJECT

Designing Campaigns for SHEIN UK & IE

Designing Campaigns for SHEIN UK & IE

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